Product Support

For support for our GoGear range of products, please contact the following contact centers.


Country Email Phone
Australia Email us-
Austria Email us-
Belgium (NL) Email us-
Belgium (FR) Email us-
Denmark Email us-
Finland Email us-
France Email us-
Germany Email us-
Great Britain Email us-
Greece Email us-
Hong Kong (ZH) Email us-
Hong Kong (EN) Email us-
Indonesia Email us-
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Italy Email us-
Malaysia Email us-
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Norway Email us-
Philippines Email us-
Poland Email us-
Portugal Email us-
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Switzerland (DE) Email us-
Switzerland (FR) Email us-
Sweden Email us-
Brazil Email us11-30421123
China-4000 091 514
Taiwan-0800-8180808
About Gibson Innovations

Part of Gibson Brands Inc., one of the world’s leading music lifestyle companies, Gibson Innovations focuses on great sound quality, advanced technology and sophisticated design to improve the entertainment experience. Our portfolio of brands includes Philips, Philips Fidelio, GoGear, Trainer, Onkyo and Gibson. Our ambition is to become the world’s #1 music lifestyle company.

Gibson Innovations is a Gibson Brands company
Our audio portfolio
Philips delivers innovation that matters to music lovers, in sound and connected entertainment. From great sound quality, to advanced connectivity and sophisticated design, we strive to improve the world’s entertainment experience.
With Philips’ heritage of over 50 years in acoustic innovation, we created Fidelio as an obsession with sound realized through precise audio engineering, innovative design and great user experience. So you can enjoy music as the artist intended, and nothing else.
Since 1946, Onkyo has relentlessly delivered a perfect sound experience, notably through its unparalleled range of AV receivers. We are now going beyond the living room with high resolution sound headphones and wireless portable speakers, so you can enjoy great sound and sleek minimalist design everywhere.
A fresh new comer in music on the go, Go Gear brings fun, energy and a creative twist to a range of affordable and colorful headphones and connected speakers to let music go places with you, everywhere. Let’s go rock that world!
Trainer, our new brand in the fitness wearables segment, keeps the world healthy through a superior music experience: our range of headphones designed for workout will make leading a healthy lifestyle the most pleasurable and energetic experience.
Forget everything you heard before, the legend in guitars is entering the high end audio segment with a bang, thanks to a premium range of headphones and portable speakers building on the amazing heritage of the brand: quality, prestige and innovation.